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IDC CX and Customer Success - Benelux

Thursday, 29 April, 2021,

Transforming CX into Customer Success and Loyalty

IDC CX and Customer Success - Benelux

IDC Future of Intelligence - Benelux

Thursday, 27 May, 2021, Benelux

Evidence-based culture shapes decision making

IDC Future of Intelligence - Benelux

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Thursday, 9 September, 2021, Benelux

Reach Accelerated Performance and Delivery Cycles

IDC DevOps - Benelux

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European Identity and Digital Trust Market Update

Monday, April 12, 2021
EUR146488421
Mark Child

European Smart Home Market Reached the Best Performance of the Year in 4Q20, says IDC

Monday, April 12, 2021
prEUR147603321

Sharp Sets Up European IT Services Division

Monday, April 12, 2021
EUR147581421
Jacqui Hendriks

Work Culture 2021 — Critical Changes Required to Meet the Challenges of the Next Normal

Monday, April 12, 2021
EUR147571821
Jan Alexa, Martin Sundblad, Alexandros Stratis, Sharon McNee

Bringing New Strengths to IDC Financial Insights Europe — Three New Analysts Join the Team

Friday, April 9, 2021
prEUR147600721

An Overview of European Companies' Commitment to Sustainability

Thursday, April 8, 2021
EUR147528221
Rosalind Craven, Remi Letemple

Customer Engagement Channel Priorities in Europe

Thursday, April 8, 2021
EUR247587621
Mark Yates

European CSP Managed Services Spending, 2020-2024

Thursday, April 8, 2021
EUR147552721
Bruno Teyton

Imaging and Printing and News — April 2021

Thursday, April 8, 2021
EUR147577321
Julio Vial

Market Analysis Perspective: Western Europe Mobile Phone Market, 2020

Thursday, April 8, 2021
EUR147566221
James Ball, Raquel de Condado Marques, Francisco Jeronimo, Marta Pinto

Western Europe Industrial and Production Market Update — April 2021

Thursday, April 8, 2021
EUR147577921
Julio Vial

LG Electronics Exits the Global Mobile Phone Business

Tuesday, April 6, 2021
lcAP47593721
Bryan Ma, Ricardo Mendoza

StorageOS: Kubernetes Enterprise Storage Vendor Profile

Tuesday, April 6, 2021
US47582821
Lucas Mearian

EMEA External Enterprise Storage — 4Q20 Update

Monday, April 5, 2021
EUR147570721
Silvia Cosso

European Enterprise Edge Market Forecast, 2020-2024

Monday, April 5, 2021
EUR147186321
Gabriele Roberti, Alexandra Rotaru

Managed Print and Content Services Market News — March 2021

Thursday, April 1, 2021
EUR147002321
Jacqui Hendriks

Digital Tools for COVID-19 Vaccine Distribution Management

Wednesday, March 31, 2021
EUR147232921
Nino Giguashvili, Silvia Piai

EMEA Security Appliance Market Directions, 4Q20

Wednesday, March 31, 2021
EUR147564921
Romain Fouchereau

How Apple Achieves Enhanced Levels of Customer Experience

Wednesday, March 31, 2021
EUR147558621
Nahiyan Ahmed, Helena Ferreira

Market Analysis Perspective: European Enterprise Mobile Device Deployment Strategies, 2021

Wednesday, March 31, 2021
EUR146497521
Rosie Secchi, Francisco Jeronimo

IDC CX and Customer Success - Benelux

Netherlands , , Thursday, 29 April, 2021

Transforming CX into Customer Success and Loyalty

IDC Future of Intelligence - Benelux

Netherlands , Benelux, Thursday, 27 May, 2021

Evidence-based culture shapes decision making

IDC DevOps - Benelux

Netherlands , Benelux, Thursday, 9 September, 2021

Reach Accelerated Performance and Delivery Cycles

IDC Security - Benelux

Netherlands , Benelux, Tuesday, 28 September, 2021

From Secure to Trusted: A Journey to Digital Leadership

IDC Future of Work - Benelux

Netherlands , Benelux, Thursday, 28 October, 2021

IDC Multicloud - Benelux

Netherlands , , Tuesday, 23 November, 2021

Multicloud 4.0

European Smart Home Market Reached the Best Performance of the Year in 4Q20, says IDC

LONDON, April 12, 2021 — In the fourth quarter of 2020, the smart home market in Europe grew 12.2% compared to the same period of 2019, according to research b ...

Monday, April 12, 2021

Bringing New Strengths to IDC Financial Insights Europe — Three New Analysts Join the Team

London, April 9, 2021 — IDC Financial Insights is pleased to announce the hiring of three new analysts for the European IDC Financial Insights team: George Bri ...

Friday, April 9, 2021

European AI Spending Will Reach $12B in 2021 as the Technology Remains Resilient Throughout the Pandemic, says IDC

LONDON, March 24, 2021 — The International Data Corporation (IDC) Worldwide Artificial Intelligence Spending Guide estimates that spending on artificial intell ...

Wednesday, March 24, 2021

Security Spending in Europe Remains Strong in 2021, with Banking and Manufacturing Maintaining Top Positions, According to IDC

Prague, April 6, 2021 — COVID-19 has had an impact on technology spending in almost every field, but security-related spending in Europe continues to be robust ...

Wednesday, March 24, 2021

EMEA External Enterprise Storage Market Still Down in the Fourth Quarter, but All-Flash and Hyperconverged Are Driving Recovery, Says IDC

LONDON, March 17, 2021 — The EMEA external storage systems market value was down 2.8% year on year in dollars and 9.8% in euros in 2020Q4, according to Interna ...

Tuesday, March 16, 2021

EMEA Revenues in the Purpose-Built Backup Appliances Market Tumble in 4Q20 as COVID-19 Impact Continues, says IDC

LONDON, March 16, 2021 — Companies' reduced spending desire due to extended lockdown and its financial impact have affected the EMEA purpose-built backup appli ...

Tuesday, March 16, 2021

Daily Office Occupancy Levels Across Europe Are Increasing, but by 2025 Will Still be 30% Down on 2019

LONDON, March 11, 2020 — A new forecast from International Data Corporation (IDC) shows that in 2020 the number of home-based office workers increased by 17.7 ...

Thursday, March 11, 2021

EMEA Tablet Market Outlook Remains Bullish in the First Quarter, says IDC

LONDON, March 8, 2021 — The tablet market in Europe, the Middle East, and Africa (EMEA) is expected to soar in the first trimester of 2021, according to Intern ...

Wednesday, March 10, 2021

IDC Expects Continued Recovery of European ICT Spending in 2021, Driven by Growing Demand for Personal Computing Devices

Prague, FOR IMMEDIATE RELEASE — According to the February update of the Worldwide Black Book Live Edition published by International Data Corporation (IDC), Eu ...

Thursday, March 4, 2021

2020 EMEA Smartphone Market Posts Weakest Results in Six Years Due to COVID-19, Says IDC

London, FOR IMMEDIATE RELEASE — The Europe, Middle East, and Africa (EMEA) smartphone market recorded its weakest performance in six years in 2020 due to the C ...

Tuesday, March 2, 2021

EMEA PC Market Set for its Strongest Growth on Record in 2021Q1, says IDC

LONDON, March 2, 2021— According to research by International Data Corporation (IDC), shipments of traditional PCs (a combination of desktops, notebooks, and w ...

Tuesday, March 2, 2021

Recovery Plans in Europe and Investments in Traditional and Emerging Technologies: An IDC Overview

If 2020 was the year of the pandemic, and everyone had to face the crisis and put in action the best possible response and resilience initiatives, 2021 is the ...

Friday, February 26, 2021

The Impact of Brexit on the Digital Market in the Aftermath of the Trade and Cooperation Agreement

IDC European MacroEconomics Center of Excellence announces the publication of a new market perspective titled Brexit In Action – How the Trade and Cooperation ...

Friday, February 19, 2021

Large Education Rollouts Continue Driving the Tablet Market in EMEA, says IDC

LONDON, February 11, 2021 — The tablet market in the Europe, Middle East, and Africa (EMEA) region totaled 14.6 million units in 4Q20, growing 11.7% YoY, accor ...

Monday, February 15, 2021

Western European HCP Market, 4Q20:Growth Shows Print Remains Important for the Home and Office, Says IDC

LONDON, February 12, 2021 — According to research by International Data Corporation (IDC), the Western European printer and multifunction (MFP) market increase ...

Friday, February 12, 2021

Massive Demand in Consumer and Education Keep the EMEA PC Market at Double-Digit Growth for a Third Consecutive Quarter, says IDC

LONDON, January 22, 2020 — The Europe, Middle East, and Africa (EMEA) traditional PC market (desktops, notebooks, and workstations) posted strong growth in 202 ...

Monday, January 25, 2021

New IDC MarketScape Evaluates Worldwide Oil and Gas Asset Performance Management Vendors

MILAN AND FRAMINGHAM, December 18, 2020 — Oil and gas (O&G) companies have focused on asset management for years, and in this respect the concept of an asset p ...

Friday, December 18, 2020

New IDC MarketScape Evaluates Worldwide Utilities Asset Performance Management Vendors

MILAN AND FRAMINGHAM, December 18, 2020 — While being part of a broader group of industries that deploy asset performance management (APM), utilities are faced ...

Friday, December 18, 2020

EMEA External Enterprise Storage Market on a Slow Path to Recovery in 3Q20 with Reduced Market Decline, but Uncertainties Still Inhibit Full Recovery, says IDC

LONDON, December 16, 2020 — The EMEA external storage systems market was down 5.4% year-on-year in dollars and 10% in euros in 2020Q3, according to Internation ...

Wednesday, December 16, 2020

New IDC MarketScape Evaluates Worldwide Retail Co-Innovation Service Providers

LONDON, December 16, 2020 — According to IDC's Global Retail Innovation Survey 2020, over the next three years 56% of retailers are planning to innovate their ...

Wednesday, December 16, 2020

New IDC MarketScape Evaluates Worldwide Retail Commerce Platform Service Providers

LONDON, December 16, 2020 — Retail has been fast-forwarding to the "next normal," a phase characterized by rapid changes in consumer behavior, including a dram ...

Wednesday, December 16, 2020

COVID-19 Accelerates Data Protection as a Service in EMEA, Triggering a 4.5% Decline in the PBBA Market in 3Q20, says IDC

LONDON, December 11, 2020 — Increased use of data protection as a service and economic constraints caused by the pandemic have affected the EMEA purpose-built ...

Friday, December 11, 2020

Enticing Hardware Upgrades and Long-Awaited Game Launches Will Boost PC Gaming Sales This Holiday Season in EMEA, Says IDC

LONDON, December 11, 2020 — The Europe, Middle East, and Africa (EMEA) market for gaming desktops and notebooks maintained its strength in the third quarter of ...

Friday, December 11, 2020

2nd Edition of the Europe and Central Asia Smart Cities & Communities Awards Showcases Impact of Innovation on Civic Engagement, Urban Administration, Public Safety, Infrastructure, & Transportation

LONDON, December 10, 2020 — In the past couple of years, many European and Central Asian cities have started to realize the quality of life, economic prosperit ...

Thursday, December 10, 2020

Despite COVID-19, IDC Predicts Stable 2020 European ICT Spending, Growing in 2021

Prague, FOR IMMEDIATE RELEASE — International Data Corporation (IDC) expects European ICT spending to contract 0.4% in 2020, falling to a value of $925.57 bill ...

Sunday, December 6, 2020

Demand from Ongoing Lockdowns Will Drive Double-Digit PC Growth in EMEA Through to 2021Q1, Says IDC

LONDON, November 25, 2020 — According to research by International Data Corporation (IDC), shipments of EMEA traditional PCs (a combination of desktops, notebo ...

Thursday, November 26, 2020

Apple, Xiaomi, and OPPO Outperformed the Smartphone Market in Western Europe in Q3 2020, say IDC

London, November 25, 2020 — The smartphone market in Western Europe continued to be impacted by lockdowns in the third quarter of 2020, as shipments declined 6 ...

Wednesday, November 25, 2020

Education Projects Drive the Tablet Market Up, With Apple in the Lead, says IDC

London, November 25, 2020 — The tablet market in Western Europe continued to experience a strong performance in the third quarter of 2020, as shipments grew 15 ...

Wednesday, November 25, 2020

EMEA Smartphones Bounced Back in 3Q Before New Lockdowns, Says IDC

LONDON, November 24, 2020 — The EMEA smartphone market threw off the coronavirus blues in the third quarter, bouncing back to register some growth over the sam ...

Tuesday, November 24, 2020

New Lockdowns Will Keep the EMEA Tablet Market Afloat, says IDC

LONDON, November 23, 2020 — The Europe, Middle East, and Africa (EMEA) tablet market is projected to increase 3.6% YoY in 4Q20, according to International Data ...

Tuesday, November 24, 2020

EMEA Tablet Momentum Continues in 3Q as Education Demand Surges, Says IDC

LONDON, November 6, 2020 — The Europe, Middle East, and Africa (EMEA) tablet market surged in 3Q20 (+22.9% YoY) and reached 13.5 million units, according to In ...

Friday, November 6, 2020

Western European HCP Market, 3Q20: Markets Increased Year on Year for the First Time in Over 3 Years, says IDC

LONDON, November 6, 2020 — According to research by International Data Corporation (IDC), the Western European printer and multifunction (MFP) market unsurpris ...

Friday, November 6, 2020

Evropský trh zařízení pro chytrou domácnost čeká ve druhém letošním pololetí oživení

PRAHA, 23.10.2020 – Odbyt na evropském trhu zařízení pro chytrou domácnost ve druhém letošním čtvrtletí meziročně poklesl o 7,2 procenta. Celkem spotřebitelé o ...

Tuesday, October 27, 2020

Consumer PC Demand in EMEA Continues to Boom in the Wake of COVID Lockdowns, says IDC

LONDON, October 21, 2020 — The Europe, Middle East, and Africa (EMEA) traditional PC market (desktops, notebooks, and workstations) posted strong growth in 202 ...

Wednesday, October 21, 2020

Despite a Decline in 2Q2020, the Smart Home Market is Expected to Rebound in the Second Half of the Year in EMEA, says IDC

LONDON, October 12, 2020 — The smart home market in EMEA declined 7.2% in the second quarter of 2020, compared to the same period of the previous year, accordi ...

Monday, October 12, 2020

2Q20 EMEA Server Spending Decreased 5.8% YoY, According to IDC

FRANKFURT, October 1, 2020 — International Data Corporation's (IDC) EMEA Server Tracker shows that in 2Q20 the EMEA server market reported a year-on-year (YoY) ...

Thursday, October 1, 2020

IDC Says EMEA Market for Telecom Services Performed Better than Expected in H1 2020, Despite COVID-19 Impact

Prague, FOR IMMEDIATE RELEASE —Spending on telecommunications and pay TV services in Europe, the Middle East, and Africa (EMEA) will reach $469 billion in 2020 ...

Thursday, October 1, 2020

European C-suites Fast-Track Technology in this Crisis, but Risk Losing Long-Term Digital Vision, Says IDC

Frankfurt and Sofia, September 21, 2020: The disruption caused by COVID-19 has shifted digital priorities among European C-suites. As the pandemic hit badly ec ...

Friday, September 18, 2020

Play on! EMEA PC Gaming Will Continue to Boom Throughout H2 2020 Despite Anticipated Economic Downturn, says IDC

LONDON, September 15, 2020 — The Europe, Middle East, and Africa (EMEA) market for gaming desktops and notebooks boomed in the second quarter of 2020, growing ...

Wednesday, September 16, 2020

EMEA PBBA Market Value on the Rise in 2Q20, Despite Market Uncertainty, Says IDC

LONDON, September 15, 2020 — The EMEA purpose-built backup appliance (PBBA) market rose in value 11.1% year on year to $320.9 million in the second quarter of ...

Tuesday, September 15, 2020

IDC Expects European ICT Spending to Decline in 2020 for Almost All Technologies, with First Signs of Recovery in 2021

FOR IMMEDIATE RELEASE, Prague — A new update to the Worldwide Black Book Live Edition published by International Data Corporation (IDC) shows that European ICT ...

Thursday, September 10, 2020

The EMEA External Enterprise Storage Market Still Down But Marginally Better in 2Q20, Pushed by Hyperconvergence, All-Flash Arrays and Back-Up Appliances, says IDC

LONDON, September 9, 2020 — The EMEA external storage systems market value in 2020Q2 was down 8.5% year-on-year in dollars and 6.6% in euros, according to Inte ...

Wednesday, September 9, 2020

EMEA Tablet Market Posts Strongest Performance Since 2013, Says IDC

LONDON, September 3, 2020 — The Europe, Middle East, and Africa (EMEA) tablet market grew by 23.8% YoY, reaching 11.9 million units in the second quarter of 20 ...

Thursday, September 3, 2020

Western European HCP Market, 2Q20:Low-end Devices Were the Winners in the Lockdown Quarter, says IDC

LONDON, August 7, 2020 — According to research by International Data Corporation (IDC), the Western European printer and multifunction (MFP) market declined by ...

Friday, August 7, 2020

Four Companies Using Drones for Power Asset Inspections Named IDC Innovators

MILAN, July 30, 2020 — International Data Corporation (IDC ) today published an IDC Innovators report profiling four companies that use drones to carry out pow ...

Thursday, July 30, 2020

Demand Generated by COVID Lockdowns Drives the EMEA PC Market to its Strongest Growth Since 1998, Says IDC

LONDON, July 22, 2020 — The Europe, Middle East, and Africa (EMEA) traditional PC market (desktops, notebooks, and workstations) surged YoY in 2020Q2 (+26.4% Y ...

Wednesday, July 22, 2020

Pandemic Tempers Growth in AR/VR Spending, but the Long-Term Outlook is Positive, says IDC

Growth in worldwide and European* AR/VR spend will decline in 2020 compared to the pre-COVID-19 forecast scenario according to the June release of the Internat ...

Monday, July 20, 2020

COVID-19 Pandemic Halts Double-Digit Growth of Smart Home Devices in Europe, Says IDC

LONDON, July 9, 2020 — In the first quarter of 2020, the smart home market grew 3.8% compared with the same quarter of the previous year, according to research ...

Thursday, July 9, 2020

IDC Research Shows Slight Rebound in European ICT Spending, but Not Until 2021

FOR IMMEDIATE RELEASE, Prague — According to the June update of the Worldwide Black Book Live Edition published by International Data Corporation (IDC), Europe ...

Friday, July 3, 2020

EMEA External Enterprise Storage Market Sank 5% in 2020Q1, but AFA and HCI Proved Resilient

LONDON, June 29, 2020 — EMEA external storage systems market value in 2020Q1 was down 10.7% year on year in dollars and 8.1% in euros, according to Internation ...

Monday, June 29, 2020

IDC Announces Winners of European Future of Work Awards, 2020

LONDON, June 23, 2020 — International Data Corporation (IDC) has announced the winners of the first European Future of Work Awards. Future of work is becoming ...

Tuesday, June 23, 2020

IDC Europe Launches Vertical Strategy and Execution (VSX) Matrix to Help IT Vendors Assess and Improve Their Vertical Market Positioning

MILAN, June 19, 2020 — IDC's Customer Insights and Analysis Team has announced the launch of the European Vertical Strategy and Execution (VSX) Matrix, a tool ...

Friday, June 19, 2020

The "Next Normal" of Hybrid Working Needs Technology to Reduce Health Risks in the Office and Secure Home Workers, Says IDC

LONDON, June 18, 2020 — Global technology research company International Data Corporation (IDC) has released two new timely documents that help companies to un ...

Thursday, June 18, 2020

EMEA Purpose-Built Backup Appliances Market Value Maintains Positive Growth in 1Q20, Says IDC

LONDON, June 16, 2020 — The EMEA purpose-built backup appliance (PBBA) market rose in value 3.3% year on year to $320.1 million in the first quarter of 2020, a ...

Tuesday, June 16, 2020

EMEA PC Gaming Demand Surges Amid Lockdowns, but Economic Downturns Loom Over 2H, Says IDC

LONDON, June 12, 2020 — The Europe, Middle East, and Africa (EMEA) market for gaming desktops and notebooks dipped in the first quarter of 2020, declining 2.7% ...

Friday, June 12, 2020

IDC Europe Launches Smart City Award Focused on Technology-Enabled, Groundbreaking Projects That Deliver Citizen-Centric Outcomes

LONDON, June 9, 2020 — IDC Government Insights has announced the launch of the second Smart Cities and Communities Europe and Central Asia Awards. The awards a ...

Tuesday, June 9, 2020

IDC's Inaugural European Data Strategy and Innovation Awards Showcase the Successes of AI, Analytics, and Data Management Trailblazers from Industry

LONDON, June 9, 2020 — European trailblazers in the fields of AI, analytics, and data management were celebrated today in a special awards webcast hosted by ID ...

Tuesday, June 9, 2020

European DX Spending Keeps Growing, Despite Coronavirus Impact, Says IDC - Focus on key digitalization spots help companies overcome the biggest brakes on their business

FOR IMMEDIATE RELEASE, Prague — According to the latest release of the Worldwide Digital Transformation Spending Guide published by International Data Corporat ...

Friday, May 29, 2020

COVID-19 Lockdown Will Boost the EMEA PC Market in 2020Q2, but H2 Will be Rocky, says IDC

LONDON, May 28, 2020— According to research by International Data Corporation (IDC), shipments of EMEA traditional PCs (a combination of desktops, notebooks, a ...

Thursday, May 28, 2020

EMEA Smartphone Market Expected to Shrink to All-Time Lows in 2Q, Says IDC

LONDON, May 28, 2020 — According to the IDC Worldwide Quarterly Mobile Phone Tracker , the EMEA smartphone market is expected to contract by close to a quarter ...

Thursday, May 28, 2020

Tablet Market Outlook for 2020 Is Bleak, but Rebound Expected in 2021, Says IDC

LONDON, May 27, 2020 — According to International Data Corporation (IDC), in the first quarter of 2020 the overall tablet market in EMEA reached 8.8 million un ...

Wednesday, May 27, 2020

COVID-19 Will Continue to Affect IT Spending in Europe This Year, With Transportation and Leisure Businesses Struggling Most

LONDON, May 18, 2020 — According to the latest release of the International Data Corporation (IDC) Worldwide ICT Spending Guide Industry and Company Size, 2020 ...

Monday, May 18, 2020

Onset of Covid-19 Lockdowns Fails to Dent Q1 Smartphone Market in EMEA, Says IDC

LONDON, May 12, 2020 — According to the IDC Worldwide Quarterly Mobile Phone Tracker , smartphone shipments across EMEA dropped by 8.0% year-on-year in the f ...

Monday, May 11, 2020

Western European HCP Market, 1Q20: Hardcopy Shipments Worse than Expected, says IDC

LONDON, May 11, 2020 — According to research by International Data Corporation (IDC), the Western European printer and multifunction (MFP) market declined by 6 ...

Monday, May 11, 2020

European Blockchain Spending Slows Due to COVID-19, but Benefits Expected in Medical Supply Chains and Virus and People Tracking, Says IDC

LONDON, May 5, 2020 — The impact of the COVID-19 pandemic has been devastating, for both people and the wider economy. While virtually all businesses have been ...

Tuesday, May 5, 2020

IDC Says European ICT Market Will Recover in 2021 Despite COVID-19 Impact, Driven Mainly by IaaS

FOR IMMEDIATE RELEASE, Prague — According to the special release of Worldwide Black Book Live Edition published on April 30 by International Data Corporation ( ...

Tuesday, May 5, 2020

Amid COVID-19, Manufacturing and Logistical Supply Chain Constraints Inhibit Vendors' Capacity to Address the High Demand for Mobile PC Devices in EMEA, Says IDC

LONDON, April 22, 2020 — The Europe, Middle East, and Africa (EMEA) traditional PC market (desktops, notebooks, and workstations) declined YoY in 20202Q1(-3.1% ...

Monday, April 27, 2020

4Q19 EMEA Server Spending Decreased 5.1% YoY, According to IDC

FRANKFURT, April 24, 2020 — International Data Corporation's (IDC) EMEA Server Tracker shows that in the fourth quarter of 2019 the EMEA server market reported ...

Friday, April 24, 2020

Phone Industry in Europe Confronts Prospect of Decline of a Quarter or More, Says IDC

LONDON, April 15, 2020 — IDC is forecasting that the European smartphone market will likely fall in value by more than a quarter this year in the aftermath of ...

Wednesday, April 15, 2020

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